Yes, we offer discounts and promotions. Make sure to sign up for our email list to receive news on special offers.

All orders can be placed using PayPal, VISA, Mastercard, and American Express.

If you plan to give one of our items as a holiday gift, we do not recommend buying the items during the month when the holiday is happening. Please buy a month in advance. Otherwise, there is a risk of the item not arriving on time. We are not held responsible for items that do not arrive before the holidays. 

For more information on average shipping times, please visit this page.

Due to the fact that these products are sourced and shipped internationally from suppliers all over the world, shipping times for your order may vary. Please keep in mind, that this is the reason we are able to offer such great prices on our products.
If you live in the US, your package will be shipped via ePacket which is a USPS service.  Delivery time is typically 10-17 business days. Once your items reach the United States, you can check the USPS websitefor an estimated delivery date.

Our system will automatically send you status updates on your packages throughout the delivery process.

If you have your order tracking number, you can track the location of your package here.

All the orders are dispatched from our warehouse ASAP after receiving the order.

Shipping time estimates: 10 to 17 business days

Our Team members are working their best to make sure your order(s) reaches your destination on time but Due to Covid-19 please expect delay in shipping time.

Don’t fret! Your tracking number will arrive within 3 days after our fulfilment warehouses pack your order(s) and ship the package(s). If you did not receive the order tracking number or receive any updates under our Order Status page after 5 business days, please contact support@babyspassion.net

Please contact our team immediately if you need to change or cancel your order but we unfortunately cannot make any changes or cancel your order after it has left our warehouse.

Please e-mail support@babyspassion.net with your order number and a photo of the fault. The pictures of the product must show that the product is unused, has all the tags intact

If you have your tracking number (it should be listed on your order details page), you can click the button below and enter the tracking number to get the last known location of your package.

TRACK YOUR ORDER

Extra charges like Import tax, duties and related Customs fees if applicable, are determined and charged by the Customs office of the destination country and the cost is not covered in payments you made to us. Please contact your local Customs office directly for further details.

Yes, we do and please check our returns and refund policy to know more.

Not to worry, your items had to be shipped separately. We work with different artists and manufacturers worldwide, and your order more than likely contains products from more than one different supplier. If you have any questions about your specific order, feel free to open a support ticket here.

All the customers will be notified via an email once the returned item is received and inspected. The approval or rejection of your refund request will also be mentioned.

Our customer service team aims to respond to all E-mails within 24-48 hours.

For customer service inquiries only, please E-mail support@babyspassion.net